here the verdict people!
| We Are Keeping Netflix Profiles |  |
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Dear Kristi,
You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are. We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you. -Your friends at Netflix |
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Overall I’ve been satisfied with Netflix. However, one thing drives me nuts: when I’m asked to rate a video, I’m FORCED into a log-in screen. If I don’t log in, my “rating” from the initial window doesn’t take. Why PENALIZE us for giving a rating? Takes time, is frustrating — plus, there’s NO TEXT BOX within [Contact Us] to do what I’m doing here. I had to call, wait, explain my complaint to a person in god-knows- what-country who types it up, FWDs it hopefully to someone who then promptly deletes it. Out of sight, out of mind. Netflix Corporate = How To Get Money From Customers Without Having To Talk To Them. America, the newest 3rd World Country!